Re: Documentation behind a login

Subject: Re: Documentation behind a login
From: Jay Maechtlen <techwriter -at- laserpubs -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Fri, 27 Jan 2017 23:03:54 -0800

On 1/20/2017 7:32 AM, mbaker -at- analecta -dot- com wrote:

The most fundamental consideration here is that the way in which people look
for answers to technical problems has changed fundamentally. People no
longer to the two-step process of looking for a manual and then looking for
the specific information they want. Instead, they do the broadest search
possible -- generally by Googling. The reason for this is obvious enough.

yeah, cause the F1 help is usually bleeping worthless, and they hope to find something, anything, that might help them.

Jay Maechtlen
626 444-5112 office
626 840-8875 cell

Visit TechWhirl for the latest on content technology, content strategy and content development |


You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-
To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.

Looking for articles on Technical Communications? Head over to our online magazine at

Looking for the archived Techwr-l email discussions? Search our public email archives @

Documentation behind a login: From: Helen Mullally
RE: Documentation behind a login: From: mbaker

Previous by Author: RE: General writing question
Next by Author: Re: Photo-Paint 8 question
Previous by Thread: RE: Documentation behind a login
Next by Thread: Re: Documentation behind a login

What this post helpful? Share it with friends and colleagues:

Sponsored Ads