Re: Documentation behind a login

Subject: Re: Documentation behind a login
From: Jay Maechtlen <techwriter -at- laserpubs -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Fri, 27 Jan 2017 23:03:54 -0800

On 1/20/2017 7:32 AM, mbaker -at- analecta -dot- com wrote:

The most fundamental consideration here is that the way in which people look
for answers to technical problems has changed fundamentally. People no
longer to the two-step process of looking for a manual and then looking for
the specific information they want. Instead, they do the broadest search
possible -- generally by Googling. The reason for this is obvious enough.

yeah, cause the F1 help is usually bleeping worthless, and they hope to find something, anything, that might help them.

Jay Maechtlen
626 444-5112 office
626 840-8875 cell

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Documentation behind a login: From: Helen Mullally
RE: Documentation behind a login: From: mbaker

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