Re: Recommendations on Documentation Plan Templates?

Subject: Re: Recommendations on Documentation Plan Templates?
From: "Peter Neilson" <neilson -at- windstream -dot- net>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Fri, 28 Jul 2017 16:24:17 -0400

I'm just shooting from the top of my mixed metaphor here, but triage would seem to be in order. It's obvious that one cannot do everything at once, but one certainly can create lists of the documents, answering as you go the questions of what is it, what do customers do with it (and how do we know what they do), how obsolete is it, who is in charge of it, and all that good stuff. News writers used to call that kind of collection of data the 5 Ws and the H.

Your result should be three lists. (1) Needs to be updated yesterday or sooner; (2) Would be nice to make it right, eventually; (3) Nobody even wants to care or worry about it.

Prioritize list (1).

On Fri, 28 Jul 2017 15:14:46 -0400, Jim <jameswitkin -at- gmail -dot- com> wrote:

Hello, well I met our new Director today. I work in a small product
management group as the documentation manager along with three product line
managers. I mentioned to the new Director that the documentation could use
review by a "fresh set of eyes" to ensure we are creating the right types
of documents for the right audiences. Me and my big mouth. He replied,
"great, why don't you come up with a new documentation plan that we can
review." Anyone know where I can find a good template to work from? This
would be a plan for our entire documentation set, not for a specific
project like a new software release. Any ideas?
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