Re: Online help survey questions

Subject: Re: Online help survey questions
From: "Peter Neilson" <neilson -at- windstream -dot- net>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Mon, 31 Jul 2017 10:03:23 -0400

On Mon, 31 Jul 2017 09:51:54 -0400, Wright, Lynne <Lynne -dot- Wright -at- kronos -dot- com> wrote:

If they rate it a 2 out of 5, you'll know its not great, but will have no idea of what to change.

When using numeric ratings try to keep the range of choices small. Can I rate my dental appointment on a scale of (1) horrid, (2) adequate, (3) perfect? Certainly I can.

What is the difference between (6) and (7) on a scale of (1) through (10)?
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