Re: Online help survey questions

Subject: Re: Online help survey questions
From: yehoshua paul <ysp10182 -at- gmail -dot- com>
To: Peter Neilson <neilson -at- windstream -dot- net>
Date: Mon, 31 Jul 2017 17:09:45 +0300

Thank you.
I plan on giving multiple choice selections, and using numeric ratings. I
also plan on leaving an option for customers to add their own comments
should they desire.
The reason I wrote to the group was to ask for suggestions for questions to
ask them.
I have a list, but I would also like to see what other people think I
should ask.

Yehoshua

On Mon, Jul 31, 2017 at 5:03 PM, Peter Neilson <neilson -at- windstream -dot- net>
wrote:

> On Mon, 31 Jul 2017 09:51:54 -0400, Wright, Lynne <Lynne -dot- Wright -at- kronos -dot- com>
> wrote:
>
> If they rate it a 2 out of 5, you'll know its not great, but will have no
>> idea of what to change.
>>
>
> When using numeric ratings try to keep the range of choices small. Can I
> rate my dental appointment on a scale of (1) horrid, (2) adequate, (3)
> perfect? Certainly I can.
>
> What is the difference between (6) and (7) on a scale of (1) through (10)?
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References:
Re: Online help survey questions: From: Peter Neilson

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