Re: effective way to ask for reader feedback on a help topic

Subject: Re: effective way to ask for reader feedback on a help topic
From: Mike Starr <mike -at- writestarr -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Sun, 25 Mar 2018 13:00:42 -0500

I wonder if the feedback actually goes to someone named Aaron. What happens when Aaron leaves the company? The feedback link needs to be modified for every page Aaron ever created? I'm guessing the link probably resolves to something like "Google Calendar Help Team."

Best Regards,

Mike
--
Mike Starr, Writer
Technical Writer - Online Help Developer - WordPress Websites
Graphic Designer - Desktop Publisher - Custom Microsoft Word templates
(262) 694-1028 - mike -at- writestarr -dot- com - http://www.writestarr.com

On Sun, Mar 25, 2018 at 04:44 Erika Yanovich <ERIKA_y -at- rad -dot- com> wrote:

Was looking for help on a feature of Google Calendar. At the end of the page, I saw the following:
"Aaron is a Search expert and author of this help page. Leave him feedback
below about the page.", next to his avatar.

Tech writers now have a face! IMHO pretty neat and encourages users to
send feedback.

Do you guys use this technique in your online documentation?

Erika
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Follow-Ups:

References:
effective way to ask for reader feedback on a help topic: From: Erika Yanovich
Re: effective way to ask for reader feedback on a help topic: From: Tony Chung

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