Re: Help Products like WalkMe

Subject: Re: Help Products like WalkMe
From: Tony Chung <tonyc -at- tonychung -dot- ca>
To: Monique Semp <monique -dot- semp -at- earthlink -dot- net>
Date: Wed, 11 Apr 2018 18:09:46 -0700

Monique,

That's a great link. Thanks for that link. Neat that one of the founders of
WhatFix responded as "The first competitor to WalkMe".

I just remembered, our team did localize WhatFix content, but the
localization team warned that many translations added 30% to the content,
so the authors had to consider that when spacing the balloons.

I think my problem was the lack of an actual content-management mechanism
that lived outside the WhatFix interface. For example, if you wanted to
produce content before your app was ready. Or, when sending content for
translations, there wasn't an automated way to isolate only the content
that changed.

Another consideration is that WalkMe is closely tied to Salesforce. That
might provide valuable benefit if Salesforce exists in your process
workflow.

-Tony



On Wed, Apr 11, 2018 at 4:32 PM, Monique Semp <monique -dot- semp -at- earthlink -dot- net>
wrote:

> Here're links to a few more alternatives and listicles of alternatives:
>
> * particularly interesting because the question included reference to
> multi-lingual walk-throughs - https://www.quora.com/What-
> are-the-alternatives-to-WalkMe-I-want-to-add-multi-
> lingual-walk-thrus-to-web-apps
>
> * Toonimo, often mentioned as an alternative - https://www.toonimo.com/
>
> * And Appcues - https://www.appcues.com/
>
> * Blog post touting Whatfix - https://blog.whatfix.com/best-
> walkme-alternatives-whatfix/
>
> * Listicle from 2016 - https://www.iridize.com/blog/
> top-walkme-alternatives-in-2016/
>
> Seeing this thread has me thinking that my current team might really like
> this for a quick way to document alpha/beta-stage features that we know
> will ultimately quite different. The increasing frequency of
> try-em-and-change-or-drop-em software work is causing a lack of docs
> because nobody wants to take the time/effort for throw-away docs. So maybe
> the fact that these walk throughs of course aren't practical to maintain
> for many reasons -- in fact, all the issues with screenshots, only vastly
> worse -- just doesn't matter if they're so easy to create.
>
> Thanks for the discussion!
> -Monique
>
>
>
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References:
Help Products like WalkMe: From: Roberta Hennessey
Re: Help Products like WalkMe: From: Tony Chung
Re: Help Products like WalkMe: From: Roberta Hennessey
Re: Help Products like WalkMe: From: Monique Semp

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