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On Sun, Feb 23, 2020 at 11:56 AM Lucy Draughn <ldraughn7 -at- gmail -dot- com> wrote:
>
> Hi there,
>
> I came across this job description for Tech Writer/Technical Marketing
> Engineer. Anyone else think itâs biased?
>
> About You:
>
> - Facility with technology:
> - Youâre curious, not afraid to be hands-on with the products, and
> you can empathize with the challenges our customers face.
> - Expert level understanding routing, switching, and fabric
> technologies for Data Center networking
> - Hands-on experience configuring routers, switches and firewalls
> - Experience in virtualization platforms (e.g. OpenStack) or
> container environments (e.g. Kubernetes) is highly desirable
> - Know the craftâYou like writing more than you like doing anything else
> and you have an innate ability to think like and write for administrators.
> You see every feature and task as part of a broad scenario, and interested
> in not only how something works, but also when and why to use a particular
> configuration/setting.
> - InnovationâYou are creative, and love to experiment with new ways to
> present information in a way that enables a positive user experience with
> our products.
> - OrganizationâYou can take large amounts of technical details and
> organize them into topics that users can easily find and use to solve
> their network problems.
> - InitiativeâYouâre not afraid to propose changes to improve process and
> quality to enable a better customer experience and you are relentless in
> hunting down the information you need.
> - Interpersonal skillsâYou are able to work with developers, QA, PMs,
> customers, SEs, and support to successfully gather information required to
> understand the problems our users are facing and the ways our products help
> to solve them.
> - Problem solving skillsâYou have strong critical-thinking skills and
> use them to ensure that you are providing just the information our users
> need to complete the task at hand.
> - AdaptableâYou can handle a rapid release model and adjust easily to
> new or changing circumstances.
>
> Qualifications:
>
> - Must have expert level knowledge of networking, network protocols, and
> APIs. Having a CCNA/JNCIA certification is desirable.
> - Ability to see the big picture and proven track record of writing from
> scratch.
> - Writers/Engineers with proven experience of documenting Solution
> documentation, App Notes, Whitepapers, Configuration documents and API docs
> .
> - Proficiency with FrameMaker, Adobe Acrobat Pro, Help N Doc, and image
> editing tools is desirable.
> - HTML experience is desirable.
> - Familiarity with Bugzilla (bugs) and Confluence (collaboration) is
> preferred.
> - Ability to work independently or with minimal supervision. Experience
> working in a startup environment is a strong plus.
>
> Thanks!
>
> Lucy
I love descriptions like this. Does it not occur to them that someone
with "expert level knowledge of networking, network protocols, and
APIs" might prefer to be doing that kind of work instead of technical
writing, since it would pay a lot more?
Bob
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