Re: Standard Operating Procedures (SOP) document for IT industry

[Aleg KV <aleg -dot- kavalenka -at- gmail -dot- com>]

Nina,

Yeah, your guess is right. Search engines mostly return links to websites that sell software for SOP creation. Iâve tried ISO and found some interesting templates to start with.

Many thanks for your help,

Aleg Kavalenka

> On 22.11.2021, at 13:47, Nina Barzgaran <nina -dot- barzgaran -at- barzgaran -dot- at> wrote:
> 
> Hello Aleg,
> 
> I actually looked around a little, didn't need it for some time; but you might want to try and do some research in connection with ITIL; there might be templates available... I also see that you may find it difficult to do the research via a search engine; most search results offer software to maintain any other type of SOPs... ð
> 
> Or even ISO documents - although those sometimes are not free, of course. 
> Or try the IEEE and see if they offer something...
> 
> As I said, those would be my first choices to try...
> 
> All the best
> Nina
> 
> ---
> 
> 
> Am 21.11.2021 15:22, schrieb Aleg KV:
> 
>> Hi,
>> Does anybody have an experience of creating such type of documentation for 
>> IT systems? Iâve thought SOP itâs a bit archaic for the rapidly evolving IT 
>> systems, but my customer wants to have user documentation exactly in this 
>> format. Iâm also looking for a standard structure and scope of this 
>> documentation. Any links to good examples in the web are highly appreciated.
>> Thanks,
>> Aleg
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