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> I think it's good that some manuals include several comment sheets, so that
> I needn't worry about using one even if I don't have a definitive opinion
> yet, or even if I'm not the only person who might want to comment.
> Maybe there should be comment sheets between the chapters, like
> advertisements, so that you couldn't easily ignore them. Or maybe
> surveys should be sent separately as follow-ups.
> Then there are various electronic alternatives, particularly if your
> customers have e-mail...
Just as a point of information,
Interleaf, Inc. has an e-mail address for electronic comments
regarding the documentation. If you have ever wanted to sound off
about Interleaf documentation or make suggestions you think would
improve it, send mail to:
doc-comments -at- ileaf -dot- com
You should receive an auto-reply message within a short time. If you
have requested a response, a live human being will respond with
e-mail.
That's the infomercial. I'm also interested to know if anyone else on
this list has experimented with electronic doc support via e-mail or a
BBS and what you've learned...
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Jon Waldron
Sr. Mgr. Tech. Doc.
Interleaf, Inc.
Internet: jon -at- ileaf -dot- com
Phone: 617 290 4990
Fax: 617 290 4960
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