study on cost of bad documentation?

Subject: study on cost of bad documentation?
From: Louise Penberthy <louise -at- PRAVDA -dot- CC -dot- GATECH -dot- EDU>
Date: Tue, 20 Sep 1994 09:43:05 -0400

Didn't someone post something a while back about an article
coming out about the cost of bad documenation? Maybe in the STC
journal? I'd appreciate it if someone would send me a citation
or post something to this group.

-- Louise Penberthy

Louise Penberthy | O Goddess, keep me in the company of
LCC | those who seek the truth, and preserve
Georgia Tech | me from those who have found it.
louise -at- pravda -dot- cc -dot- gatech -dot- edu |

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