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Kelly Hoffman has what I consider a great classification: Learning
products engineer. To my way of thinking, it's pretty all encompassing
because it does not imply solely writing manuals. It implies total
communication between the manufacturer and its customers which can take on
several forms, written, visual, and audio.
Kelly--apologies if this embarasses you at all, but I really was quite
taken with your title.
lindaa -at- pc-serv1 -dot- emtek -dot- com
In hearing, there is wisdom. In speaking, repentance.