Usability: Cross-refs

Subject: Usability: Cross-refs
From: Jim Brown <jimb -at- ATINY -dot- NY -dot- APERTUS -dot- COM>
Date: Tue, 2 May 1995 11:40:02 EDT

We're trying to determine what format our cross-references should take:
are there any usability studies? With FrameMaker, we have almost limitless
possibilities - references to pages, section heads, sections numbers,
chapters, tables, figures, etc. all take the same amount of work.
In the past, referencing specific pages was avoided; I suspect the reason was
the overhead involved with what was largely a manual process. Does anyone
have other reasons? What would readers prefer? Please send your opinions
and/or references to any literature on the subject.
jimb -at- ssiny -dot- ssiny -dot- com
jimb -at- atiny -dot- ny -dot- apertus -dot- com
(My e-mail system is being "cut-over within the next quarter
to improve reliability." I can't wait.)

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