Re: E-mail

["Huber, Mike" <Mike -dot- Huber -at- SOFTWARE -dot- ROCKWELL -dot- COM>]

I never *send* e-mail when I'm angry - I frequently write it and let it
sit for
a day or two, then either edit or delete it when I'm rational.

 ----------
From:  Michael Uhl[SMTP:uhl -at- VISLAB -dot- EPA -dot- GOV]
Sent:  Monday, September 18, 1995 7:25 AM
To:  Multiple recipients of list TEC
Subject:  E-mail


I've come to rely too much on e-mail. Colleagues and co-workers have
told me so. For sensitive or difficult matters, face-to-face contact,
a video conference, or a teleconference, should be used, depending on the
level of sensitivity or difficulty.

I learned early, *never* write an e-mail when you're angry. You might
think
that this is self evident and that one should not make a phone call,
write a letter, etc. when angry. What's different about an e-mail are two
things: (1) its potential permanency. I may be backed up to tape and
archived
before you can get rid of it. And (2), its potential for wide
dissemination.
With little effort, your angry e-mail can be sent to millions of people.
I have seen too many people make the mistake of sending an angry e-mail.
The
results have been a major bummer.

 -Mike


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Michael Andrew Uhl                          Internet: uhl -at- vislab -dot- epa -dot- gov
Lead Technical Writer                       Compuserve: 72624,2155
SVC/NESC                                    Phone: (919) 541-4283
Martin Marietta Technical Services, Inc.    Fax:   (919) 541-0056
Primary Support Contractor for the EPA      ftp site: ftp.nesc.epa.gov
Research Triangle Park, NC 27709
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