Re: New Name for Department

Subject: Re: New Name for Department
From: Robert Plamondon <robert -at- PLAMONDON -dot- COM>
Date: Tue, 19 Mar 1996 08:25:49 PST

Frankly, I think that a department that does documentation and training
should be called the "Documentation and Training Department." It's
clear, it's simple, and it's product- and customer-centric. Calling
yourself the "Technical Communication Department" is both vaguer and
more pompous.

In this era of downsizing you always want to be a
"Nuts and Bolts" department, not a "Helical Fastener" department.
The people wielding the knife don't plunge it into areas that they
have a gut feel for.

-- Robert
Robert Plamondon, President/Managing Editor, High-Tech Technical Writing, Inc.
36475 Norton Creek Road * Blodgett * Oregon * 97326
robert -at- plamondon -dot- com * (541) 453-5841 * Fax: (541) 453-4139

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