Online Document Fonts

Subject: Online Document Fonts
From: David_Dubin -at- NOTES -dot- PW -dot- COM
Date: Tue, 18 Jun 1996 09:11:20 EDT

In a reply, Mike Bygrave wrote, "As for copying the Microsoft style for
everything associated with PCs, what happened to individuality? Who (apart
from Bill) could possibly want
everything to look like Microsoft..." The answer to this question is *The User
Community*.

Two basic principles of training and development are that adults build new
knowledge on previous knowledge and they like familiarity in the building
process. This really equates to STANDARDIZATION. Sure, someone can develop a
wonderful, new application that does everything, include cook coffee in the
morning. But, if it runs under Windows why put the menus at the bottom of the
page, or change the order of the main menu bar, or the like just to look
different. This will only serve to confuse users who are accustomed to using
something standard and will cause the product to suffer in sales.

Having started in this business on a MAC, I am well aware of its history in the
GUI environment, but if you look at the applications developed for MACs, they
all look the same, don't they? Same menu structure, even the same frame
devices to do the same functions. Individuality is a great thing, but in
documentation and training, familiar is better.

David Dubin -at- notes -dot- pw -dot- com
This has been one man's opinion, yours may vary with mileage

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