TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
>My company is considering having the documentation (paper and
>online) translated into several languages...<snip> What
>company did you use? How did they learn the technical aspects of your
>product? Were they easy to work with? How accurate were the
>translations? Would you use them again? What would you do different
>the next time?""
Robbie (and other techwriters checking into translations:
I've used a company out of the Chicago area called InterPro.
(www.interproinc.com) However, they do work for companies all over the
country and around the world.
I've used them for translations with two different companies I've worked
for, and been very happy with them. They have a wide language base - one
manual I know of was translated over 30 languages. After using software
for the bulk of the translation, native speakers check everything manually
for verification. They've even corrected errors that were found in the
English versions (with approval, of course).
The best thing about this company is that they also do the software
localization (translating your software into the foreign language as well),
so that your documentation and software translations are done by the same
Their pricing is very reasonable, and they can handle just about any
language. I would give them a 4-star rating!