Re: e-mail etiquette

Subject: Re: e-mail etiquette
From: d r <writeagain -at- JUNO -dot- COM>
Date: Thu, 23 Jan 1997 17:56:31 EST

Dianne,

Recently I wrote 2 letters in email. One was to the head of a hospital
and the other was to the head of a publishing company. I decided that I
would write as if I was writing snail mail, so I set the email as much as
I could to look like a typed letter.
The head of the hospital didn't sign the email but called me by my first
name in the first line. The head of the publishing company, used his
first name, and also mine. When the responses came, I felt a little silly
having written such a formal message and getting a friendly one back. The
head of the hospital wrote an indepth response, nothing that would ever
have occurred outside of email, I am sure. Still, since I am in a
position to write more such letters, and feel that email is one way to
get to people I wouldn't normally be able to without an Exec Secretary
intervention, but I am not sure whether email means forget formality
either!

D.R.


On Wed, 22 Jan 1997 20:18:55 -0500 Dianne Walsh <ldwalsh -at- VOICENET -dot- COM>
writes:
>First, thanks to those of you who attempted to help me solve my
>PageMaker
>printing problems that I wrote about last week. Unfortunately, even
>after
>calling Adobe tech support, the problem persists. I'm not sure what
>the next
>move is except to keep hoping that new printer I've been promised
>shows up soon.
>
>Now for today's question. Do any of you know where I might locate a
>listing
>of e-mail etiquette do's and don'ts--or do any of you work for
>companies
>that have established e-mail guidelines? Several fellow employees have
>asked
>me about this lately and suggested I write a column on the subject for
>our
>company newsletter (which I write 90% of anyway). My personal opinion
>is to
>handle e-mail correspondence in the same manner as "pen and paper"
>correspondence, but maybe I'm wrong?? I'd love to hear your comments
>and
>opinions--and if this has been discussed before, please forgive me for
>bringing it up again.
>
>D. Walsh
>***************************************************************************
>Dianne Walsh E-Mail: ldwalsh -at- voicenet -dot- com
>Sr. Technical Writer or: ldw -at- locke -dot- ccil -dot- org
>MEDecision Inc. URL: http://www.voicenet.com/~ldwalsh
>
>If things improve with age, I'm nearly perfect.
>
>***************************************************************************
>
> TECHWR-L (Technical Communication) List Information: To send a
>message
>to 2500+ readers, e-mail to TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU -dot- Send
>commands
> to LISTSERV -at- LISTSERV -dot- OKSTATE -dot- EDU (e.g. HELP or SIGNOFF TECHWR-L).
> Search the archives at http://www.documentation.com/ or search and
>browse the archives at
>http://listserv.okstate.edu/archives/techwr-l.html
> Send list questions or problems to the listowner at
>

TECHWR-L (Technical Communication) List Information: To send a message
to 2500+ readers, e-mail to TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU -dot- Send commands
to LISTSERV -at- LISTSERV -dot- OKSTATE -dot- EDU (e.g. HELP or SIGNOFF TECHWR-L).
Search the archives at http://www.documentation.com/ or search and
browse the archives at http://listserv.okstate.edu/archives/techwr-l.html


Previous by Author: Professional Correspondence to a Techie
Next by Author: Giving credit to med tech eds
Previous by Thread: Re: e-mail etiquette
Next by Thread: book buying note/Object-Oriented GUI Application Development


What this post helpful? Share it with friends and colleagues:

Sponsored Ads


Sponsored Ads