Re: Usability: Tutorial *chapter* or *manual*

Subject: Re: Usability: Tutorial *chapter* or *manual*
From: Michael Clark <mclark -at- MTU -dot- EDU>
Date: Mon, 7 Apr 1997 20:03:02 -0400

> So, forget about the cost difference. If you had your choice, would
> you prefer to have a 500 page manual that includes ONE WHOLE CHAPTER
> on learning the program that is 150 pages long? Or would you prefer
> to have a separate "Learning" booklet (likely saddle-stitched, btw)
> and a separate user's guide?

My 1.5 cents, after tax:

Users often only need the tutorial for a relatively small part (the
beginning) of their experience with the software. After that, a
tutorial only serves as xx pages of dead, heavy weight every time the
user reaches for reference material.

So unless you expect the "tutoring" to be ongoing, I'd separate them.


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