Font and Case for best readability on a Form?

Subject: Font and Case for best readability on a Form?
From: Hillary Russak <hrussak -at- SLAC -dot- STANFORD -dot- EDU>
Date: Thu, 18 Sep 1997 14:02:50 -0700

I'm hoping this is less subjective than "ragged right". Can you-all lend
me your learning on preferred choice of font and mixed-case or caps for
text on a form?

I kinda feel like an idiot in this... I asked one of my authors to change
the mixed-case portion of her form to all-caps, based on my impression that
the all-caps version on the "instructions" page was more readable. Enter
another author, claiming the all-caps was hard to read and had a
questionable retention level...

What say you experts?
-hil

Hillary M. Russak, Technical Writer
Stanford Linear Accelerator Center
ES&H Division, Waste Management Department
hrussak -at- slac -dot- stanford -dot- edu
Office: (650) 926-3193
Pager: (650) 940-0741

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