Re: Overlap of on-line docs and printed docs

Subject: Re: Overlap of on-line docs and printed docs
From: David Knopf <david -at- KNOPF -dot- COM>
Date: Thu, 30 Oct 1997 08:36:29 -0800

Kathy,

On most projects, we put *everything* online but only what's really
needed in print. There is always overlap ... by definition. I don't
think you should worry about stepping on each other's toes, just about
making sure to deliver the appropriate information in each medium. You
should, to some degree, be able to leverage each other's work by
re-using each other's text (probably with at least minor modifications
to make it suitable to each medium).

Hope this info helps.

-- David Knopf

------------------------------------------------------------
David Knopf Tel: 415-731-8398 david -at- knopf -dot- com
Knopf Online Fax: 415-731-8399 http://www.knopf.com/
------------------------------------------------------------
* Writing * WinHelp * Web Sites * Training * Consulting *
"Blue Sky RoboHELP Certified Trainer"
------------------------------------------------------------


Katherin King wrote:
>
> We're in the middle of developing on-line help for a new software product,
> as well as the printed documentation. I'm doing the on-line help and a
> contractor is doing the manual, and we are concerned with overlap. We don't
> want to duplicate information, and yet it seems that some information must
> be repeated in both places.
>
> Are there guidelines for deciding what goes where and how to avoid us
> stepping on each other's toes/territory?
>
> Kathy King
> Technical Writer
> Kking -at- brooktrout -dot- com
>
> Posts: mailto:techwr-l -at- listserv -dot- okstate -dot- edu
> Commands: mailto:listserv -at- listserv -dot- okstate -dot- edu (e.g. SIGNOFF TECHWR-L)
> Archives: http://listserv.okstate.edu/archives/techwr-l.html,
> Subjects: JOB:, QUESTION:, SUMMARY:, ANNOUNCE:, or none of these.

Posts: mailto:techwr-l -at- listserv -dot- okstate -dot- edu
Commands: mailto:listserv -at- listserv -dot- okstate -dot- edu (e.g. SIGNOFF TECHWR-L)
Archives: http://listserv.okstate.edu/archives/techwr-l.html,
http://www.documentation.com/, or http://www.dejanews.com/
Subjects: JOB:, QUESTION:, SUMMARY:, ANNOUNCE:, or none of these.



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