FWD: Word Bug Report

Subject: FWD: Word Bug Report
From: "Eric J. Ray" <ejray -at- RAYCOMM -dot- COM>
Date: Tue, 17 Mar 1998 10:22:26 -0700

I don't generally like to forward things like this to
techwr-l, but this seems like a pretty significant

Thanks to "Ella M. Beale Peacock" <epeacock -at- dfw -dot- net>
for bringing it to my attention.

http://www.bugnet.com for more about the mailing

Please don't forward other bugs without checking with
me first.


>----Begin BugNet Report----
>Microsoft has acknowledged a serious bug in Word 97 for
>Windows (also known as Word 8.0) that can cause data loss
>when users attempt to use the Save As command. According
>to Microsoft, a bug in two files (winword.exe and wwintl32.dll)
>causes Word to look for a drawing object whenever the Save
>As command is used. If a drawing object is not found in the
>document, then Word doesn't close the document correctly
>before saving it with a different name.
>In a network environment, users may get an error such as:
>"[Original document] is being used by another user: do you want to
>make a copy?" where [original document] is the name of the file the user
>is trying to save with the Save As command.
>This error may occur even though the original user no longer
>has the document open.
>Worst of all, if you are using a document management system
>like PCDocs, "you may experience data loss in the original
>document," says Microsoft.
>Microsoft has updated the winword.exe and wwintl32.dll files
>to fix the problem, but it has not finished regression-testing the
>fix. If you must have a fix for this problem immediately, contact
>Microsoft technical support at 425/ 462-9673 and request the
>files associated with Knowledge Base article Q179435.
>Microsoft technical support will provide you with a file called
>odmaupd.exe, which contains the updated versions of
>winword.exe (5199K, dated January 14, 1998) and wwintl32.dll
>(1131K, dated January 14, 1998

* Eric J. Ray, ejray -at- raycomm -dot- com, http://www.raycomm.com/
* TECHWR-L Listowner, co-author _Mastering HTML 4.0_
* _HTML 4 for Dummies Quick Reference_, and others.
* RayComm, Inc., currently accepting contract inquiries.

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