Re[2]: Greek characters don't display

Subject: Re[2]: Greek characters don't display
From: "Ridder, Fred" <F -dot- Ridder -at- DIALOGIC -dot- COM>
Date: Tue, 31 Mar 1998 14:00:50 -0500

In response to Razia Ghani,
Matt Craver <MCraver -at- OPENSOLUTIONS -dot- COM> wrote:

>I think what you are experiencing here is Unicode shenanigans. You
>don't specify, but I assume you are creating the Greek characters using
>the Symbol font. The Symbol font uses a new type of character encoding
>called Unicode, which Doc-2-Help supports. Most normal font sets, and
>most programs out there, only support ANSI character codes. Look at:
> for more
>information. This Knowledge Base article contains a VBA script that is
>supposed to convert Unicode fonts to ANSI fonts, but you may lose some
>characters. The article also provides more information on the problem.

I think this response is partly right, but misses one important point.
Razia's original question related to losing the Greek characters when
converting to HTML using HelpSite. The real issue here is that standard
HTML only uses characters that are defined in the ISO 8859-1 (Latin 1)
character set, which includes exactly one Greek character (mu, the
standard scientific/engineering abbreviation for the micro- prefix). The
Web Design Group's website has a nice presentation of the HTML
character set with decimal code numbers and entity names of all
allowable characters at

Fred Ridder (mailto:f -dot- ridder -at- dialogic -dot- com)
Senior Technical Writer
Dialogic Corporation, Parsippany, NJ

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