TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Razia Ghani [rg -at- DELCAM -dot- COM] wrote:
>When we convert a WORD document using Doc-2-Help, the Greek characters
>When we now convert this document to html using HelpSite, the Greek
characters are converted
>to special characters of the form &nnn and we can't display them in a
>Does anyone knows how we can overcome this problem?
I think what you are experiencing here is Unicode shenanigans. You
don't specify, but I assume you are creating the Greek characters using
the Symbol font. The Symbol font uses a new type of character encoding
called Unicode, which Doc-2-Help supports. Most normal font sets, and
most programs out there, only support ANSI character codes. Look at: http://support.microsoft.com/support/kb/articles/Q160/0/22.asp for more
information. This Knowledge Base article contains a VBA script that is
supposed to convert Unicode fonts to ANSI fonts, but you may lose some
characters. The article also provides more information on the problem.
Open Solutions Inc.
Mcraver -at- opensolutions -dot- com