Re: Challenging and oppressive SME situation

Subject: Re: Challenging and oppressive SME situation
From: "Guy A. McDonald" <guy -at- NWLINK -dot- COM>
Date: Thu, 20 Aug 1998 13:04:11 -0700

Sella Rush dispenses some good advice...

"You stated that you're afraid your boss thinks you're a whiner because
you've tried to follow his initial instructions and only bother him when
you've got a problem."

"This is fairly easy to solve--tell him you're doing this, and remind him of
that early conversation. You could do this as part of a "how am I doing"
talk."

I concur. A few folk usually come to the realization that others will have a
lot more respect for them if they admit to fears, worries & concerns that
might be construed as professionally embarrassing. The human factors
involved with personnel management belie a certain transparency that must be
embraced for any learning organization to overcome problems like the evil
SME the writer introduced.

I've often wondered how many good people fade away from confrontation out of
some unspoken rule that it isn't apropos or politically expedient to
communicate. If you have an obstacle (in this case the SME) that is
preventing you from carrying out your duties -- then take the plunge and try
to solve the problem. Taking a process-oriented approach will certainly
help, as has been echoed on this list by many subscribers. To retreat into a
hidey-hole cubicle and feel awful that this is happening is not the way to
achieve and celebrate success.

Guy McDonald
Seattle, WA
guy -at- nwlink -dot- com


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