HTML & Browsers - Revised

Subject: HTML & Browsers - Revised
From: Michelle Vina-Baltsas <Michelle_Vina-Baltsas -at- US -dot- CRAWCO -dot- COM>
Date: Tue, 26 Jan 1999 13:38:42 -0500

I'm really in need of help. I want to do my next help project in HTML,
using RoboHTML, but need to get a few things sorted out first. After
reading a few books and several articles I'm still confused about one
thing. How should I distribute the HTML files once they are complete?
I've read that they can be distributed over the internet, intranet, or
CD-ROM. For corporate security reasons, many of our clients may not even
have access to the internet, or be interested in finding out if they have
access to the internet. As I understand it, one of the essential
components they will all need to launch the help files is a browser.
Since I'm not certain which browser many of my clients use it is probably a
good idea to make the help files cross-platform (Webhelp), right? I
suppose we could include IE 4.x as part of our install, but I don't think
our clients would be thrilled about this if they use a different browser
for the internet.

How do most of you distribute your HTML/Webhelp? Are many of your clients
savvy on the internet? Please explain why you use one or the other, or
both. Any help on this topic would be appreciated.

I'm not a member of any of the Blue-Sky lists. If a member could forward
this note, I'd appreciate it. Responses can come to me directly. My
e-mail address is
michelle_vina-baltsas -at- us -dot- crawco -dot- com -dot-

Thanks,
Michelle
Confused, baffled, and HTML wanna-be Technical Writer

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