FW: Need input

Subject: FW: Need input
From: Lynn Perry <CLPerry -at- WALLDATA -dot- COM>
Date: Tue, 11 May 1999 12:40:29 -0700

Sharon Burton-Hardin wrote:
<snip>
However, it does take about 6 hours to go from a bunch of chapters in a book
file with the wrong graphics and incorrect page numbers, incorrect chapters
numbers, etc to a clean looking PDF. I can show several years of this
process for this client and the hours it takes. About 6 hours. This need a
manual at the drop of a hat is new and was not planned for. Needless to say,
</snip>

What a terrible state! I know how demoralizing it can be to have people be
unreasonably demanding and having constantly changing product and
deliverables. All of mine have been as an employee, however, so I had a lot
more leverage than you do.

I think Tom Brophy's comments might be the most helpfu. The comparison of
the cpp file to compiled dll is language they seem to understand. Regardless
of the intelligence level of the manager or programmer I talk to, they
simply *do not get* the fact that going from change UI to documentation is
not _just_ typing.

Sounds to me like you might be facing something bigger than just a
disorganized project. It would be easy to point to doc as the hold-up for
missing deliverables, and especially easy to point to you, being the
"expert" they hired to do the job. Personally, I would find this too
expensive (in soul cost, as it were). Although I don't advocate leaving
before the job is complete, I might mention it to whoever. Seems to me this
situation is intolerable, not only for you, but for everyone involved.

I hope the pressure eases up on you soon. I also hope it helps you to know
that I (and others) have been in similar situations. As amazing as it is, we
mostly manage to survive.

Hang in there, keep breathing, fight for the right to your *real* life, and
try not to let the anger and disapproval of others drive your day.

C. Lynn Perry
clperry -at- walldata -dot- com
Wall Data Incorporated / Seattle WA
Some days it doesn't pay to gnaw through the straps


From ??? -at- ??? Sun Jan 00 00:00:00 0000=



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