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Subject:Re: stats to back me up From:Sharon Burton-Hardin <sharonburton -at- EMAIL -dot- MSN -dot- COM> Date:Thu, 13 May 1999 07:41:13 -0700
See Karen Shriver's Dynamics in Document design. She has studies. Small
groups but not unreasonable to extrapolate to the population as a whole.
I am not too awake yet so I am not going to try to quote the studies but she
has them and they are good.
President of the Inland Empire chapter of the STC
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----- Original Message -----
From: Michelle Tuohy <Michelle -dot- Tuohy -at- PEREGRINE -dot- IE>
To: <TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU>
Sent: Thursday, 13 May, 1999 4:36 AM
Subject: stats to back me up
| hi there,
| are there statistics or reports out there that support the notion that
| useful documentation is an important (crucial even?) component of a
| product? my plaintive cries of "redesign rather than reinforce bad
| precedents" are falling on deaf ears.
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