RE: How do users use help?

Subject: RE: How do users use help?
From: "Halter, Meg" <HalterMC -at- navair -dot- navy -dot- mil>
To: "'Darren Barefoot'" <dbarefoot -at- mpsbc -dot- com>, TECHWR-L <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 20 Sep 1999 08:28:19 -0700

Hi Darren

I don't have any info on trends, but my personal experience is that I almost
always end up at the Search tab, after the TofC and Index tabs fail to get
me where I need to go.

-- Meg

> -----Original Message-----
> From: Darren Barefoot [SMTP:dbarefoot -at- mpsbc -dot- com]
>
... have any decent research on how users are likely to use help?
That is, do
> they prefer the Table of Contents, Index or Search (or Find) tab?




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