FW: What alternatives are there to "Information Mapping"?

Subject: FW: What alternatives are there to "Information Mapping"?
From: Kathleen Kuvinka <kkuvinka -at- epicor -dot- com>
To: TECHWR-L <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 17 Nov 1999 12:17:20 -0800

Maybe if you took an extra, oh, 2 seconds you could have read the table
headings, too. That way it would have taken you 5 seconds to find the
correct info, still an improvement.

I bet the Info Mapping sales pitch comes across as somewhat of a con to some
people, especially considering the cost of their seminars. But you wouldn't
really know unless you have been there.

I agree that Info Mapping can't be applied to everything, as they claim. But
even if "nothing can be made more simple than it is", that doesn't mean a
difficult task has to be presented in a difficult way. Good presentation
doesn't imply oversimplification.

And yes, a lot of the methods are common sense. A lot of writers must not be
using theirs.

-----Original Message-----

Now one could comment that this was all a set up that proved far less than
it pretended to, and that would be fair. But after a few minutes I noticed a
much more telling problem. The table was organized in three columns, Name,
Old Job, New Job. I realized that in the exercise I had found the name,
found a job title next to it, and raised my hand at once. But I hadn't found
the new job at all, I have found the old job.

Rewriting the memo had changed us from taking 30 seconds to find and act on
correct information to taking 3 seconds to find and act on incorrect
information. Not an improvement if you are writing operating instructions
for a nuclear power plant, for instance.

I don't want to pick on information mapping in particular. It is 50% common
sense, and 50% oversimplification. Alternative methodologies must
necessarily be the same. Simplified methods for doing inherently complex and
difficult tasks always have this weakness. Nothing can be made more simple
than it is.

-




Previous by Author: RE: On-the-spot writing test during a job interview?
Next by Author: RE: FW: What alternatives are there to "Information Mapping"?
Previous by Thread: RE: What alternatives are there to "Information Mapping"?
Next by Thread: Re: What alternatives are there to "Information Mapping"?


What this post helpful? Share it with friends and colleagues:

Sponsored Ads


Sponsored Ads