RE: Contacting competitors for information on their documentation

Subject: RE: Contacting competitors for information on their documentation
From: Suzette Seveny <sseveny -at- petvalu -dot- com>
To: "'John David Hickey'" <dave -at- toonboom -dot- com>, TECHWR-L <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 8 Dec 1999 15:17:51 -0500

Sometimes when I go to industry specific trade shows, that is exactly what I am
looking for - to see what their documentation is like. I don't think I would go
so far as to call anyone up in their company though, somehow that doesn't seem
right to me.

Suzette Seveny
Markham, Ontario, Canada
sseveny -at- petvalu -dot- com or suzette -at- yesic -dot- com
Any opinions expressed are MY opinions.
Feel free to have your own.
Let's agree to disagree
But Please - Don't Flame Me.

"There is no reason anyone would want a computer in their home." --
Ken Olson, president, chairman and founder of Digital Equipment Corp., 1977

On Wednesday, December 08, 1999 2:16 PM, John David Hickey
[SMTP:dave -at- toonboom -dot- com] wrote:
> Greetings!
> I'm busily banging away at the documentation at my company, but I'm starting
> to wonder if documentation will be able to make the release date of the end
> of January (I started this job at this company in September and they want me
> to produce 5 manuals in 4 months. Yowsa!).
> I've been toying with the idea of trying to contact the writers at the
> competition to find out how much time they spent on documentation and if
> they were able to make the deadlines dictated by their project managers. Do
> you think the writers would be open to sharing that information with me or
> would it violate the whole competitor-secrecy thing. Would it be a dangerous
> thing to do, seeing as how the competitor might somehow use my inquiry
> against us?
> I always like to see what the competitor's documentation is like so that I

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