RE: Images in help systems

Subject: RE: Images in help systems
From: CarolAnne -dot- Wall -at- minnesotamutual -dot- com
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 18 Sep 2001 15:25:30 -0500

We also use images in our help, especially dialog box and window images.
By choice, our programs do not have field level help. So we create SHGs to
provide field level information. Also our help windows, by choice, take up
alot of screen real estate. The user cannot see the entire input screen.
Lastly, our audience is pretty non-technical and likes it that way. If
it's not in front of their faces, they won't remember it.

Carol Anne

Carol Anne T. Wall, FLMI, ATM-B/CL
Technical Writer - Individual Business Technology, Minnesota Life Insurance
Vice President of Public Relations, Mutual Voices Toastmasters
carolanne -dot- wall -at- minnesotamutual -dot- com


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