TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
I've been asked to write some training material for a mobile-phone service
certification process. (Currently, we do the certification: one of our
customers has asked us to train them to do their own certification.) This is
a quality issue. I'd like to include some reading material on the importance
of quality/of doing things right. Mobile phone services are a fairly young
area, and I don't know of any books/websites that deal specifically with the
importance of quality control *in* this area (hey, maybe I should write one
<g>) so what I'm looking for is something more generic but readable advising
on the importance of quality processes in an intelligently convincing
Any recommendations? Please send me your recs offlist and I'll post a
summary. Books or good websites. I'm off on holiday as of 6pm tonight GMT,
and intend to go nomail on Techwr-l to avoid coming back to a thousand
e-mails, so the summary won't be posted till next Wednesday at earliest.
Technical Writer, Digital Bridges, Scotland
Unless stated otherwise, these opinions are mine, and mine alone. Apologies
for the long additional sig: it is added automatically and outwith my
E-mail is an informal method of communication and may be subject to data corruption, interception and unauthorised amendment for which Digital Bridges Ltd will accept no liability. Therefore, it will normally be inappropriate to rely on information contained on e-mail without obtaining written confirmation.
This e-mail may contain confidential and/or privileged information. If you are not the intended recipient (or have received this e-mail in error) please notify the sender immediately and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden.
Did you know you can get RoboHelp certified?
To learn how, visit http://www.ehelp.com/techwr. Be sure to also check out
our special pricing offers and promotions for RoboHelp 2002.
You are currently subscribed to techwr-l as: archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit http://www.raycomm.com/techwhirl/ for more resources and info.