Questions about Doc to Help and RoboHelp

["Chantel B" <cnbrath -at- hotmail -dot- com>]

Hello everyone,

I am trying to decide whether to purchase Doc to Help or RoboHelp for a 
online help project.  I'm using a single source (MS Word Doc) and in the 
past I've used Doc to Help.  I have a couple of questions for those of you 
who've used these applications recently.

RoboHelp:  I tried using the Word import feature in the demo version and I 
had unsatisfactory results.  The feature did not convert my heading styles 
to separate topics.  I used my own template, so that could be the problem.  
Has anyone had any success with this feature or does it not really work as 
advertised?

Doc To Help:  I've used Doc To Help in the past and have been sorely 
disappointed with their technical support and user's manual (this was back 
in 1996).  It also was a pain to perform the first conversion (subsequent 
ones were much better).  Has anyone used Doc To Help recently --how is 
technical support (I know WexTech sold it to ComponentOne recently) -- and 
more importantly, was it still a real pain to perform that first conversion?

By the way -- I don't want to start a discussion about single sourcing vs. 
maintaining separate docs.  I'm familiar with the pros and cons; I would 
just like you recent real experiences with the two products.  Thanks!


Chantel

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