Re: Redundancy - Necessary?

Subject: Re: Redundancy - Necessary?
From: Tom Murrell <trmurrell -at- yahoo -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 28 Feb 2002 06:48:43 -0800 (PST)

--- CarolAnne -dot- Wall -at- minnesotamutual -dot- com wrote:
> If I wrote the following description:
> Woobbly Factor Widgets only. Displays the percentage of woobblies.
> would adding the following be redundant?
> Otherwise, this field and label do not display.
> I think I am being redundant. But I can just hear the testers (the primary
> audience for the document) saying, "Why isn't the Woobbly Factor field
> displaying for Doodads?" That's why I think I should leave it in. But,
> alas, I am torn. I would appreciate input.

I think you've answered your question. There are times when an extra sentence
or phrase makes something that seems implicitly clear explicitly clear. Doing
so reduces, perhaps even eliminates user anxiety. You know that the testers are
likely to complain if this potentially redundant phrase isn't there. I suspect
they may be representative of your user community, too.

So, knowing what you know, I would leave the (redundant?) sentence in the documentation.

Tom Murrell
mailto:tmurrell -at- columbus -dot- rr -dot- com
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Redundancy - Necessary?: From: CarolAnne . Wall

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