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Subject:RE: another word for steps From:"Anameier, Christine A - Eagan, MN" <CANAMEIE -at- email -dot- usps -dot- gov> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Tue, 27 Aug 2002 09:08:00 -0400
Sorry to chime in late on this one... I know you've resolved this issue, but I
just wanted to comment on the outline idea.
I think using "step" in the headings is acceptable as long as the headings are
visually distinct from the sub-steps--bold, bigger font, etc. I would not use an
outline format because, IMO, it takes the average reader some extra effort to
decode. Chances are, they've used outlines themselves, but not since school--and
for some of them, your straightforward how-to document will look like some kind
of obscure academic exercise if it's I, A, 1, a....
If you need to avoid the word step, maybe try "phase" or "stage."
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