RE: Knowledge Management

Subject: RE: Knowledge Management
From: Marguerite Krupp <mkrupp -at- cisco -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 4 Sep 2002 11:03:26 -0400


OK guys, we've had our yuks, now let's see if we can do something
constructive for the original poster.

I happen to agree that if the audience wants something substantive about
knowledge management, the poster is on very thin ice. But from the post
itself, we don't know that.

Point 1: What does this audience need to know, and at what level? If all
they want is an overview, then this may work. A full seminar, however, could
be big trouble. Journalists do this kind of thing all the time. Few people,
however, get to ask them direct questions.

Point 2: IME, the definition of "Knowledge Management" varies all over the
map, depending on who is doing the defining. We have no context for a
reasonable reply.

Point 3: There actually *is* a book called _The Complete Idiot's Guide to
Knowledge Management_. I saw it at Barnes and Noble last time this thread
came around. Go figure. I did not pick it up, just noticed it. So, instead
of asking the list, "Please tell me everything I need to know to give a
seminar on knowledge management," [various fulminations suppressed], get
thee to a bookstore or an online source.

<rant>
While I do try to provide helpful responses to earnest requests, I really
hate it when people ask this type of question. It trivializes our knowledge
and our craft.</rant>

Marguerite


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