RE: Making a critical notice stand out

Subject: RE: Making a critical notice stand out
From: "Dennis Wilson" <dwilson -at- dtsonline -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 3 Apr 2003 10:18:54 -0800

Catherine, one time when we needed a crucial bit of information to really stand out, we printed it large, bold, and boxed at the top of the release notes, then printed up a Post-It note with "Important -- read the Release Note for critical information before installing" or some
such. There is a Post-It notes package for PC available at office supply stores. It does a nice job of printing, but of course someone has to attach the individual notes to the material being shipped.

--Dennis Wilson

> -----Original Message-----
> From: Catherine Arthur [mailto:carthur000 -at- sympatico -dot- ca]
> Sent: Wednesday, April 02, 2003 7:03 AM
> Subject: Making a critical notice stand out
> We normally send out release notes with a shipment, and I can put a big
> warning at the beginning to emphasize the importance of doing the =
> upgrade to
> peripherals. Do any of you have experience with this? Did the customer
> read/notice the information in the release note, or did you send out a
> separate, impossible-to-be-missed notice? What made the notice
> impossible-to-be-missed?

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