Client Complaint

Subject: Client Complaint
From: "Bonnie Granat" <bgranat -at- granatedit -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Mon, 18 Apr 2005 16:49:03 -0400 (EDT)

A client for whom I am converting books to Microsoft Word (from PageMaker
via PDFs) has complained that I am moving too fast and that he cannot keep
up. All I did was send him four completed manuals over the weekend.

He asks for a few days so that he can respond to my e-mails. Actually,
only one e-mail had a question about the sixth book that needs a response.

I'm not going to respond to his message, but I did want to blow off a
little steam.

Thanks for listening. Maybe this goes into the "You Can't Win"
Department...I don't know.

Bonnie Granat
Cambridge, Massachusetts, USA


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