RE: Saving creates an internal error message

Subject: RE: Saving creates an internal error message
From: "Combs, Richard" <richard -dot- combs -at- Polycom -dot- com>
To: "Jennifer Randel" <jennifer_randel -at- khsd -dot- k12 -dot- ca -dot- us>, <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 4 Jun 2009 08:32:48 -0600

Jennifer Randel wrote:
> I open a FM file that I wrote long ago and have used many times, try
> remove some content, and Save As with a totally different name, and
then I
> get this message:
> "An internal error occurred while writing imported graphics in this
> document. The file has been saved, but has lost some image data.
> report this error to Adobe Technical Support."
> I don't have time to report this to tech support, my boss wants copies
> this tomorrow! Can anyone help?

So what's the problem? It said the file was saved -- was it? Did you
open it? Did you find that one or more images were missing, or what?

If there are missing images, what kind? Imported by reference, embedded,
or OLE objects? Did you try re-importing them?

If the problem images are OLE objects (linked or embedded), my advice is
don't use OLE. If you need images that are in a format for which FM
doesn't have an import filter (like Visio files), print them to the
Adobe PDF printer (aka Distiller) and import the resulting PDF.

If that's not the problem, you'll have to explain just what you need
help with... :-}


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
rgcombs AT gmailDOTcom


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FW: Saving creates an internal error message: From: Jennifer Randel

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