Re: RE: Follow-up to question about getting feedback from users

Subject: Re: RE: Follow-up to question about getting feedback from users
From: Robert Lauriston <robert -at- lauriston -dot- com>
To: sharon -at- anthrobytes -dot- com
Date: Fri, 25 Sep 2009 17:13:57 -0700

The "phone home" feature is in online help such as chm created with MadCap
Flare with the feedback feature enabled, not in Feedback Server.

On Sep 25, 2009 4:18 PM, "Sharon Burton" <sharon -at- anthrobytes -dot- com> wrote:

So what happens when people in the EU go to my www.anthrobytes.com website?
Is my server breaking EU law because my server collects basic info about the
visit?

Serious question. Every server collects basic server activity information,
including IP addresses etc. Is this illegal under EU laws?

Again, there is no "phone home" feature. MadCap the company is not
collecting any information for or about you. Your installation of Feedback
is doing it about your docs on your server. It's not MadCap doing this -
it's your installation of your purchased copy of Feedback.

sharon Sharon Burton MadCap Software Product Consultant Managing your
content, one topic at a tim...

Behalf Of quills -at- airmail -dot- net Sent: Friday, September 25, 2009 3:14 PM To:
TECHWR-L

Subject: Re: Follow-up to question about getting feedback from users The
main point, that most are ...
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Follow-Ups:

References:
RE: Follow-up to question about getting feedback from users: From: Combs, Richard
RE: Follow-up to question about getting feedback from users: From: Sharon Burton
RE: Follow-up to question about getting feedback from users: From: Combs, Richard
RE: Follow-up to question about getting feedback from users: From: Boudreaux, Madelyn (GE Healthcare, consultant)
RE: Follow-up to question about getting feedback from users: From: Combs, Richard
Re: Follow-up to question about getting feedback from users: From: quills
RE: Follow-up to question about getting feedback from users: From: Sharon Burton

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