Re: in search for better tools

Subject: Re: in search for better tools
From: beelia <beelia -at- gmail -dot- com>
To: Gene Kim-Eng <techwr -at- genek -dot- com>
Date: Wed, 9 Dec 2009 17:43:23 -0800

Gene,

I led an Interleaf team at McDonnell-Douglas in 1988-89. I remember those
long Interleaf menus, and IIRC, that was when the issue of multiple undos
arose. Although Interleaf later produced individual PC licenses that never
caught on, it was a big institutional UNIX-based product that was expensive
to implement. Maybe that, rather than neat features like multiple/undo, is
why FrameMaker ended up taking over the desktop publishing market. But it's
an academic digression.

By commenting on this interesting little sidelight, I'm hoping to soften the
focus on this undead topic, which I am just about to flog.

If I used the Feedback feature, my GUI developers would automatically know
about it, because they lock down server requests to only those that are
valid. A call to any unknown external site would be a red flag, and would be
found by QA long before the software was released.

I've been told that this is a common development standard, so software that
would not keep a PUP from being deployed would be the responsibility of the
local developer. After all, who would get sued if there was a spyware crisis
of biblical proportions? I suspect it would be the software developers'
company, not the providers of the help tool. (I suppose that's debatable -
jury verdicts are not predictable, and besides, this too is an academic
question.)

It would be nice if Flare Engineering provided an "on/off" option for its
customer to provide to the end user, but I personally think (and my
colleagues agree) that it would be more of a courtesy than a responsibility.

Oh well. Guess I wasn't into accomplishing anything today anyway. ;-)

Bee

On Wed, Dec 9, 2009 at 3:33 PM, Gene Kim-Eng <techwr -at- genek -dot- com> wrote:

> I remember asking about it when Frame was still only delivering on turnkey
> workstations. The company I was working for at the time ended up choosing
> Interleaf, primarily because of the lack of this feature.
>
> Gene Kim-Eng
>
>
> ----- Original Message -----
> From: "Robert Lauriston" <robert -at- lauriston -dot- com>
> > FrameMaker 7.2 in 2005. It would be interesting to know when the first
> > feature request for multiple undo was received. Probably prior to
> > Adobe's acquisition in 1995.
>
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>
> Are you looking for one documentation tool that does it all? Author,
> build, test, and publish your Help files with just one easy-to-use tool.
> Try the latest Doc-To-Help 2009 v3 risk-free for 30-days at:
> http://www.doctohelp.com/
>
> Help & Manual 5: The all-in-one help authoring tool. True single- sourcing
> --
> generate 8 different formats and as many different versions as you need
> from just one project. Fast and intuitive. http://www.helpandmanual.com/
>
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^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Are you looking for one documentation tool that does it all? Author,
build, test, and publish your Help files with just one easy-to-use tool.
Try the latest Doc-To-Help 2009 v3 risk-free for 30-days at:
http://www.doctohelp.com/

Help & Manual 5: The all-in-one help authoring tool. True single- sourcing --
generate 8 different formats and as many different versions as you need
from just one project. Fast and intuitive. http://www.helpandmanual.com/

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References:
in search for better tools: From: GILLIOTTE Valérie
Re: in search for better tools: From: Robert Lauriston
RE: in search for better tools: From: Dan Goldstein
Re: in search for better tools: From: Robert Lauriston
RE: in search for better tools: From: Connie Giordano
Re: in search for better tools: From: Robert Lauriston
Re: in search for better tools: From: Bill Swallow
RE: in search for better tools: From: Sharon Burton
Re: in search for better tools: From: Robert Lauriston
Re: in search for better tools: From: Gene Kim-Eng

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