RE: anti-virus removal question

Subject: RE: anti-virus removal question
From: "Ed" <hamonwry12 -at- hotmail -dot- com>
To: "'Pinkham, Jim'" <Jim -dot- Pinkham -at- voith -dot- com>, "'Combs, Richard'" <richard -dot- combs -at- Polycom -dot- com>, "'Ken Poshedly'" <poshedly -at- bellsouth -dot- net>, "'Techwr-l'" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 6 Aug 2010 16:43:57 -0400

Microsoft Security Essentials is actually pretty good, and free. I've
installed it on all my machines (Win7), and don't even think about it
anymore.
-=Ed.

> -----Original Message-----
> From: Pinkham, Jim [mailto:Jim -dot- Pinkham -at- voith -dot- com]
> Sent: Friday, August 06, 2010 4:34 PM
> To: Combs, Richard; Ed; Ken Poshedly; Techwr-l
> Subject: RE: anti-virus removal question
>
> And let this be a lesson to you, too, Ken :) .... Set her new AV program
> to update and run on a daily scheduled basis. AVG and Avira allow for
> this, as do the major for-pay players -- Norton, McAfee, Kaspersky,
> Trend Micro, etc. My PCs update about 3 a.m. most days so it doesn't
> interfere with regular PC usage.
>
> Jim
>
> -----Original Message-----
> From: techwr-l-bounces+jim -dot- pinkham=voith -dot- com -at- lists -dot- techwr-l -dot- com
> [mailto:techwr-l-bounces+jim -dot- pinkham=voith -dot- com -at- lists -dot- techwr-l -dot- com] On
> Behalf Of Combs, Richard
> Sent: Friday, August 06, 2010 3:24 PM
> To: Ed; 'Ken Poshedly'; 'Techwr-l'
> Subject: RE: anti-virus removal question
>
> Ed wrote:
>
> > Frankly, even if you tried all of those steps, you'd never know for
> > sure if all traces of the virus or "antivirus" software are gone. I'd
> > back up the data, format the drive, and start from scratch. Not a bad
> > thing to do on a
> > 2-3 year old machine, anyway. It'll probably take less time than the
> > other options, too.
>
> Agreed, starting from scratch is a pretty good idea. But I suspect
> there's one big catch in this situation. If Ken's daughter hasn't kept
> anti-virus protection active and up-to-date, I'm guessing there is no
> recent data backup, either. And since Ken said the current state of the
> PC is "can't do nuthin'," backing up the data _now_ isn't an option.
> Besides, that would back up the malware as well.
>
> Ken, if you're physically able to connect her laptop's HDD to your PC as
> a second drive, that's probably the least effort. But _be careful_! You
> don't want to infect your PC.
>
> A safer option is to boot her laptop from a CD/DVD, floppy, or USB
> stick. You don't need a Vista boot disk, specifically -- anything that
> can run the app with which you plan to remove the infection. If you just
> want to back up her data files to an external drive before formatting,
> you just need something that can read an NTFS-formatted disk.
>
> Now, practice saying "Let this be a lesson to you, young lady!" ;-)
>
>
> Richard G. Combs
> Senior Technical Writer
> Polycom, Inc.
> richardDOTcombs AT polycomDOTcom
> 303-223-5111
> ------
> rgcombs AT gmailDOTcom
> 303-903-6372
> ------
>
>
>
>
>
>
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References:
Flare questions: From: Melissa Nelson
anti-virus removal question: From: Ken Poshedly
RE: anti-virus removal question: From: Ed
RE: anti-virus removal question: From: Combs, Richard
RE: anti-virus removal question: From: Pinkham, Jim

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