RE: Customer-friendly word for "landline"

Subject: RE: Customer-friendly word for "landline"
From: <Brian -dot- Henderson -at- mitchell1 -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 3 Feb 2011 14:16:46 -0800

No matter how well understood the term "landline" is, the truth is that it's a slang word. It arose (borrowed, actually, from the nautical context) through common usage due to need, without there ever having been a legitimate term other than "telephone".

As ugly as they are, it seems to me that the closest thing to a legitimate word for a non-wireless phone is wireline, or wired phone.

I think this is a difficult question.

-Brian H.

-----Original Message----- From: Jan Cohen

Per the now defunct Nortel, a landline is a telephone, alos known as a wireline phone.





________________________________
From: John Posada <jposada99 -at- gmail -dot- com>
To: "List, Techwriter" <techwr-l -at- lists -dot- techwr-l -dot- com>
Sent: Thu, February 3, 2011 4:23:38 PM
Subject: Customer-friendly word for "landline"

I'm putting together a "se-Instead" glossary of terms to make our
customent facing support content more accessible.

We use the term landline phone differenciate from mobile phone and I
don't like "landline".

My target is 6th grade understanding. Anyone have any suggestions for
inplace of landline?

--
John Posada
http://jposada.zenfolio.com/
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Follow-Ups:

References:
Customer-friendly word for "landline": From: John Posada
Re: Customer-friendly word for "landline": From: Jan Cohen

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