Re: Training Manual?

Subject: Re: Training Manual?
From: Gene Kim-Eng <techwr -at- genek -dot- com>
To: Connie Ross <connie -at- hartiatech -dot- com>
Date: Fri, 20 Jan 2012 08:42:50 -0800

In ISO Land, if the manual is an overview of how it's done it'd be a
process document and if it's detailed step-by-step directions it'd be a
work instruction. In this case, any name will probably work as long as the
subtitle and/or introductory front matter says something that imparts the
message "do it this way or you're fired."

As for examples, I have this from when I reclad my fireplace a few years

It has some characteristics that make it a bit whacky for an amateur
installer, such as putting the list of required tools at the end rather
than the beginning, but I think it was actually intended for pros who carry
all these tools around all the time anyway.

Gene Kim-Eng

On Fri, Jan 20, 2012 at 1:36 AM, Connie Ross <connie -at- hartiatech -dot- com> wrote:

> Hi,
> I have a client who owns a Tennis Court and other sport surfacing
> business. He wants to document the steps required in laying down a tennis
> court surface from beginning to end, as a resource to train new staff. I
> am going to write it for him but I wanted to check with you all about what
> you would call such a document. My guess is that it's basically a training
> manual. It would include the steps required, Figures, calculations for
> mixing paints and other liquids as well as other items such as
> Troubleshooting, Glossary of Terms, Index, TOC, reference to further
> reading etc.
> Also, are there any good templates out there? I have written IT training
> manuals where there was a table, first column was the step number, followed
> in the next column with text instructions and then in the final column, the
> relevant figure.

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Training Manual?: From: Connie Ross

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