Training Manual?

Subject: Training Manual?
From: Connie Ross <connie -at- hartiatech -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Fri, 20 Jan 2012 20:36:48 +1100


I have a client who owns a Tennis Court and other sport surfacing business. He wants to document the steps required in laying down a tennis court surface from beginning to end, as a resource to train new staff. I am going to write it for him but I wanted to check with you all about what you would call such a document. My guess is that it's basically a training manual. It would include the steps required, Figures, calculations for mixing paints and other liquids as well as other items such as Troubleshooting, Glossary of Terms, Index, TOC, reference to further reading etc.

Also, are there any good templates out there? I have written IT training manuals where there was a table, first column was the step number, followed in the next column with text instructions and then in the final column, the relevant figure.

Connie Ross

Technical Communicator | Business Process Analyst

M: +61 406 386 662

W: (

E: connie -at- hartiatech -dot- com (mailto:connie -at- hartiatech -dot- com)

Contact me: hartiatech


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