RE: Training and documentation teams play well together?

Subject: RE: Training and documentation teams play well together?
From: Kat Kuvinka <katkuvinka -at- hotmail -dot- com>
To: <techwr -at- genek -dot- com>
Date: Fri, 30 Mar 2012 13:25:29 -0400


Like I said, start-up. Former employer. Don't know where things stand now.




Date: Fri, 30 Mar 2012 09:45:54 -0700
Subject: Re: Training and documentation teams play well together?
From: techwr -at- genek -dot- com
To: katkuvinka -at- hotmail -dot- com
CC: rheizman -at- vjt -dot- com; rebecca_hopkins -at- comcast -dot- net; techwr-l -at- lists -dot- techwr-l -dot- com

You're doing FDA-regulated products and you don't have COMPANY-wide naming and terminology standards in place???


Be afraid. Be very, very afraid.


Gene Kim-Eng





On Fri, Mar 30, 2012 at 9:17 AM, Kat Kuvinka <katkuvinka -at- hotmail -dot- com> wrote:


I can relate to the two not sharing. I worked for a start-up, where Training ignored my style guide (which included terminology I asked them to review) although they used parts of the manuals in their training materials. As a result, I had to change a lot of my terminology because it was not what they communicated to the customers. This, after localization had begun in addition to the creation of multiple versions for pre- and post- FDA approval. Lot o'work. Department-wide style guide approval is a must! I tried, but Marketing/Training said they did not think it was "important."

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Follow-Ups:

References:
Training and documentation teams play well together?: From: Rebecca Hopkins
RE: Training and documentation teams play well together?: From: Robert Heizman
RE: Training and documentation teams play well together?: From: Kat Kuvinka
Re: Training and documentation teams play well together?: From: Gene Kim-Eng

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