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Re: Training and documentation teams play well together?
Subject:Re: Training and documentation teams play well together? From:Gene Kim-Eng <techwr -at- genek -dot- com> To:Kat Kuvinka <katkuvinka -at- hotmail -dot- com> Date:Fri, 30 Mar 2012 09:45:54 -0700
You're doing FDA-regulated products and you don't have COMPANY-wide naming
and terminology standards in place???
Be afraid. Be very, very afraid.
Gene Kim-Eng
On Fri, Mar 30, 2012 at 9:17 AM, Kat Kuvinka <katkuvinka -at- hotmail -dot- com> wrote:
>
> I can relate to the two not sharing. I worked for a start-up, where
> Training ignored my style guide (which included terminology I asked them to
> review) although they used parts of the manuals in their training
> materials. As a result, I had to change a lot of my terminology because it
> was not what they communicated to the customers. This, after localization
> had begun in addition to the creation of multiple versions for pre- and
> post- FDA approval. Lot o'work. Department-wide style guide approval is a
> must! I tried, but Marketing/Training said they did not think it was
> "important."
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