RE: Robo vs Flare

Subject: RE: Robo vs Flare
From: Debbie Hemstreet <D_Hemstreet -at- rambam -dot- health -dot- gov -dot- il>
To: "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 5 Jun 2013 05:31:36 +0000

I had to use RH for a very large Help project and it drove me nuts. I never could figure out why, but after the 4th or 5th time generating the Help my CSS would get corrupted and I had to recreate. Once I realized this wasn't going to stop, I made a copy of my CSS and had a whole procedure written out for what to do every time I generated the Help. ARGH! And I've always found Adobe's Help useless. Even with Adobe Acrobat, I get frustrated. Their latest version does NOT work from within MS Publisher -- a real pain!

I used WebWorks at another company. However, for me, it was so complex we had to have a contractor set it up for us, and figure out what was wrong whenever the Help didn't generate properly. I never liked WebWorks.

I am using Flare, since v7 and now with V9 for another customer. All I can say is it keeps getting better and better. Their support is amazing, and once you set something up, it holds. In addition, they even helped me design a skin that my client wanted. OK, so there are a few things lacking like robust shortcut keys... but that's about the only thing they don't have that I really want.

Hope this is helpful.

Deborah

-----Original Message-----
From: techwr-l-bounces+d_hemstreet=rambam -dot- health -dot- gov -dot- il -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+d_hemstreet=rambam -dot- health -dot- gov -dot- il -at- lists -dot- techwr-l -dot- com] On Behalf Of Heider, Heidi
Sent: Tuesday, 04 June, 2013 18:36 PM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Robo vs Flare


HAT lovers, pls forgive me if this has been hashed & rehashed to the ground.

I DID search the archives first, and found out that some believed that Flare 7 was better for content management and Robo 8 performed better for Interactive content.

But now Flare 9 and Robo 10 are here. I'm going to see demos from both companies this week, so I want to hear what yooz guyz-the peeps who use these tools-think.

Personally, I like user-friendly super-intuitive products. The more I can just figure it out and guess as I go, the happier I am. (Do all tech writers hate reading user manuals, or is it just all humans? ;-)

Which do you prefer, and/or for what purposes? And if you can't stand talking about these tools any more, no offense taken-pls point me in the right direction.

Thanks comrades! ;-)



Heidi Heider
Content Manager | Portals Marketing
Time Warner Cable Business Class
2551 Dulles View Drive | Herndon, VA 20171
(703) 713-9204 (o) | (202) 277-7687 (m)




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New! Doc-to-Help 2013 features the industry's first HTML5 editor for authoring.

Learn more: http://bit.ly/ZeOZeQ

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References:
Robo vs Flare: From: Heider, Heidi

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