Re: Robo vs Flare

Subject: Re: Robo vs Flare
From: "Peter Grainge" <pgforums -at- gmx -dot- com>
To: "Porrello, Leonard" <lporrello -at- illumina -dot- com>, "Anne Robotti" <arobotti -at- gmail -dot- com>
Date: Mon, 24 Jun 2013 03:12:08 +0100

I have been offline for a long time so I had not seen your reply until now.

Thank you for the clarification. My apologies if I was a bit over-sensitive.
________________________________________

Peter Grainge
www.grainge.org


On Mon, 17 Jun 2013 16:28:22 +0100, Anne Robotti <arobotti -at- gmail -dot- com> wrote:

Classy apology Leonard, and thanks for posting it to the list. I like to see professionals owning up to inadvertent misunderstandings, >apologizing and moving on. (Makes me wish my former boss was on the list, but I digress.) :-D


On Mon, Jun 17, 2013 at 11:24 AM, Porrello, Leonard <lporrello -at- illumina -dot- com> wrote:
My comment was not aimed at you in the least, Peter. My last message to you was in thanks for correcting me regarding my inaccurate >>recollection of the Macromedia+Adobe+RoboHelp debacle. Even though my message was not aimed at you, I am nevertheless sorry >>that my message made you feel the need to justify your value and contribution to society.

For the record, I see absolutely nothing wrong with making a living out of supporting RoboHelp or any tool or technology. Supporting >>tools and technology to the end of helping people is what tech writers are all about (as I see it).

What I do strongly object to is when someone who has a deeply vested interest chimes into a debate or discussion without disclosing his >>or her inability to be objective--and instead pretends to offer objective feedback. To my knowledge, Peter, that was not where you >>were coming from.


-----Original Message-----
From: techwr-l-bounces+lporrello=illumina -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+lporrello=illumina -dot- com -at- lists -dot- techwr->>l.com] On Behalf Of Peter Grainge
Sent: Saturday, June 15, 2013 10:07 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Re: Robo vs Flare

If that is aimed at me, I have spent years voluntarily helping people. My income comes from being an employee of a company where I >>produce online help and other documentation.
________________________________________

Peter Grainge
www.grainge.org


On Mon, 10 Jun 2013 15:55:27 +0100, Porrello, Leonard <lporrello -at- illumina -dot- com> wrote:

"Pretty fast" only if (a), you are a help developer who has made a
career out of supporting RoboHelp (no need to mention any names of
people on this list) or (B), you were not a help developer working for
a startup, who inherited raw content in RoboHelp, needed to acquire a
HAT, and needed online help and printed documentation ASAP.
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References:
Robo vs Flare: From: Heider, Heidi
RE: Robo vs Flare: From: Porrello, Leonard
Re: Robo vs Flare: From: Rick Stone
Re: Robo vs Flare: From: Kathleen MacDowell
Re: Robo vs Flare: From: Peter Grainge
RE: Robo vs Flare: From: Porrello, Leonard
Re: Robo vs Flare: From: Anne Robotti

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