Re: What is embedded help?

Subject: Re: What is embedded help?
From: Sion Lane <sion -dot- lane -at- unit4 -dot- com>
To: "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 27 Nov 2015 14:33:12 +0000

Hi,

Our product includes embedded help in the shape of question mark buttons next to on-screen elements, when clicked a pop-up displays with a brief explanation of the functionality and a link to more detail in the help system.

Our guidelines recommend the use of embedded help for MOOPPOP - Moments Of OPPortunity Or Pain - for the user. The UX guys identify these.

Hope this helps, MOOPPOP is always a great phrase to drop in meetings.

All the best,
Sion

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